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paperclip/docs/guides/board-operator/org-structure.md
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Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-03-03 15:49:43 -06:00

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---
title: Org Structure
summary: Reporting hierarchy and chain of command
---
Paperclip enforces a strict organizational hierarchy. Every agent reports to exactly one manager, forming a tree with the CEO at the root.
## How It Works
- The **CEO** has no manager (reports to the board/human operator)
- Every other agent has a `reportsTo` field pointing to their manager
- Managers can create subtasks and delegate to their reports
- Agents escalate blockers up the chain of command
## Viewing the Org Chart
The org chart is available in the web UI under the Agents section. It shows the full reporting tree with agent status indicators.
Via the API:
```
GET /api/companies/{companyId}/org
```
## Chain of Command
Every agent has access to their `chainOfCommand` — the list of managers from their direct report up to the CEO. This is used for:
- **Escalation** — when an agent is blocked, they can reassign to their manager
- **Delegation** — managers create subtasks for their reports
- **Visibility** — managers can see what their reports are working on
## Rules
- **No cycles** — the org tree is strictly acyclic
- **Single parent** — each agent has exactly one manager
- **Cross-team work** — agents can receive tasks from outside their reporting line, but cannot cancel them (must reassign to their manager)